Shipping Policy

At Luxury Watches, we are committed to providing you with an exceptional shopping experience. We offer free worldwide shipping on all orders over $1,000, ensuring that your luxury timepiece arrives at your door with ease and convenience.

Processing Time:

• All orders are processed within 2-3 business days. Orders are not processed on weekends or holidays.
• Once your order has been processed, you will receive an email with tracking information to monitor the progress of your shipment.

Shipping Options:

• Free Worldwide Shipping: Available for orders over $1,000. We offer free shipping on all qualifying orders, regardless of your location.
• Standard Shipping: For orders under $1,000, we offer standard shipping at a competitive rate. Delivery times vary by location but typically arrive within 5-10 business days.
• Expedited Shipping: For faster delivery, we offer expedited shipping options. Depending on your location, delivery is typically within 2-5 business days.
• White-Glove Delivery (For High-Value Orders): For select high-end and limited-edition timepieces, we provide specialized white-glove delivery service. This ensures your order arrives securely and in perfect condition.

International Shipping:

• We proudly offer international shipping to most countries. Delivery times and shipping rates vary by destination.
• Customs duties, taxes, and other import fees may apply based on your country’s regulations. These charges are the responsibility of the recipient and are not included in the shipping cost.

Shipping Rates:

• For orders under $1,000, shipping rates will be calculated at checkout based on your shipping address and selected delivery method.
• For international orders, customs duties and taxes will be calculated at checkout if applicable.

Packaging:

• Every timepiece is carefully packaged in a secure, protective box and includes all relevant certificates, manuals, and warranties.
• We use high-quality packaging materials to ensure your luxury watch arrives in pristine condition.

Order Tracking:

• Once your order is shipped, you will receive an email with tracking information so you can track your delivery in real time.
• If you need assistance with your shipment or have any questions, our customer service team is always here to help.

Delivery Issues:

• If you encounter any issues with your delivery, such as damaged goods or delays, please contact us immediately at [Your Support Email]. We’ll work with you to resolve the issue as quickly as possible.

Contact Information

•  If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at LUXURY WATCHES [Privacy Compliance Officer] Ulaanbaatar, ULAANBAATAR, Mongolia, 16000